
Membership and Facility Policies
Membership Policies
- The YMCA of Frederick County is a member-based organization that serves the community. Access to our facilities is reserved for members and authorized guests of the YMCA of Frederick County. Loitering is not permitted.
- All members must present and scan their membership cards upon entering the facility. All program participants or guests must present their photo ID to the Member Services Representatives upon entering the facility.
- Prior to accessing any YMCA facility or participating in any YMCA program, all members, participants or guests must have completed the appropriate waiver(s). This waiver is necessary to acknowledge and understand the risks associated with facility usage or program participation.
- The YMCA of Frederick County is a tobacco-free campus. This includes: vaping, e-cigarettes, and smokeless tobacco.
- The possession or carrying of weapons, firearms, or objects that could reasonably be used as a weapon is prohibited on YMCA property, except by sworn law enforcement officers acting within the scope of their official duties or other individuals specifically authorized by the YMCA and/or applicable law.
- Any member lending his/her membership card to another person will lose all membership privileges. No refund will be given.
- Children under 18 may use the Universal Locker Rooms or the Minors Only Locker Room (Natelli Family Y location only). Adults must accompany children under 10 in the Universal Locker Rooms. Children under 18 are not permitted in the Adult Locker Rooms.
- For your child’s safety, when attending an adult program, you must use the YMCA Fun Zone unless your child is enrolled in another program at the same time. Children may not be left unattended in the lobby areas or other parts of the facility at any time. Please note that a 2-hour daily time limit is observed in the Fun Zone.
- The YMCA is not responsible for lost or stolen items. Please secure all items in a locker with a lock.
- Please keep all food and beverages in main lobby or racquetball lobby. Water may be used throughout the facility, in unbreakable containers only.
- Prices, fees, facility schedule, hours of operation, classes, and instructors are subject to change. Changes may occur during a session.
- Please report vandalism or repairs needed so we may maintain the facility in the best possible condition.
- Please follow posted traffic signs, speed limits and designated fire lanes.
- The use of any device capable of photo graphic images is strictly prohibited in YMCA locker rooms, restrooms and changing areas.
- Any use of photo capable devices in program areas must have approval of instructor.
- To ensure the safety of our members and guests, the YMCA uses video surveillance and recording throughout the building except in locker rooms.
- The YMCA prohibits staff from babysitting members and guests whom they meet here at the YMCA.
- The YMCA may use and take photographs as needed to be used in marketing and promotional materials. Anyone entering the building or grounds may be a part of those photos.
- Due to liability reasons, the YMCA does not allow paid skill instruction, coaching, or personal training by anyone other than YMCA staff.
Monthly
Through our bank draft plan, dues are automatically transferred from your checking or credit card account to the YMCA. Payment is required for days until the draft begins (Prorated fee). *Credit Cards will be assessed at 3% upcharge on all credit card sales, including membership dues. No renewal notices are sent. Membership is continuous until member requests cancellation by logging in to their Y Account (Under Membership click Manage) or Online using this form. No faxed or phoned in terminations are accepted. A 15-day notice is required, prior to your payment draft date. The YMCA cannot be responsible for mail and e-mail that does not reach us. The YMCA will communicate acknowledgment of the cancellation notice. If you do not receive a notification, please contact the YMCA. If you were incorrectly charged due to the YMCA’s failure to cancel or put the membership on hold, a full refund/ credit will be given as long as the refund/credit is accompanied by proper documentation (i.e. hold form, cancel form, email, etc). Under any circumstances, the YMCA will not refund/credit more than two months.
Annual
Cash, check, or credit card. Annual membership is in effect for one year from the date of joining. Annual membership are automatically renewed on the one year anniversary of your first month and every year after unless a request has been submitted by logging in to their Y Account (Under Membership click Manage) or Online using this form. No faxed or phoned in terminations are accepted. A 15-day notice is required, prior to your renewal date. Membership fees are non refundable after 15 days.
Maintenance Fee
All adult and household memberships will be assessed a yearly maintenance fee of $30. This small fee covers capital expenses, such as acquiring, upgrading, or maintaining physical assets. For those who pay their membership on the monthly draft, the yearly maintenance fee.
If your check/ACH Draft or Credit/Debit Card auto withdrawal is returned unpaid, it will be collected electronically and you will be assessed a minimum fee of $25.00 (or the maximum amount allowed by law). Check writer/Card holder is also responsible for all other collection costs.
The YMCA wants to ensure that everyone has the opportunity to participate in our programs and enjoy the facilities and services. Financial assistance is available for memberships, child care, and summer camp programs for individuals and families with financial need. Funds for financial assistance are made available through the generous contributions of friends to the YMCA through the Annual Campaign, Annual Special Events, and our endowment funds. Applications can be found online here. Please allow 2-4 weeks for processing completed applications.
The YMCA reserves the right to cancel any class that does not meet minimum enrollment. Participants will be issued a refund for the full amount of the canceled class. After the class has met once, no credits are issued. In the event of a medical emergency where the participant is unable to attend the remaining classes, a voucher will be issued for the unused portion of the class. A doctor’s note must be provided within two months of the emergency to receive the credit. Only vouchers will be issued; refunds are not offered for medical emergencies. The YMCA will not refund or issue credit vouchers for weather-related cancellations. Every effort will be made to make up for missed classes. In-house credits will be issued for all refunds in the amount of $15 or less. Credits/vouchers may be designated as contributions to the YMCA’s Annual Campaign fund. The YMCA reserves the right to apply credit/ voucher refund requests to satisfy financial obligations to the YMCA including, but not limited to, Non-Sufficient Funds, Program, and Childcare Balance Dues for the participant. This refund/credit information pertains to membership dues and program fees. It does not apply to fees paid for childcare and camp programs. Visit here for the full refund policies.
Y members receive savings on Y programs. To receive the discount for programs, your membership must be active throughout the entire program season or you may be charged the difference between member and nonmember rate.
Household Memberships are eligible to receive the discounted Member Rate for childcare & camps.
Lost and found items are kept for one week from the date they are turned in. After this period, items are donated to local charities, and swimsuits are discarded. Please note that the YMCA is not responsible for lost, misplaced, or stolen items, and we cannot guarantee that missing belongings will be recovered or placed in Lost and Found. If you believe you have lost an item, please check with the Front Desk, and remember to secure your personal belongings at all times.
When using the YMCA you must present your membership card. If your card has been lost, a new card can be purchased for a $5 fee. Or you may download the Frederick County Family YMCA app onto your smartphone, save your barcode in the app, and scan in using the app. the app can be downloaded here.
All lockers (except for kit lockers at the Downtown Y) are for day use only and not for overnight storage. Personal locks will be removed nightly and any personal items will be moved to lost and found.
Information about weather related closures can be viewed by checking our website at www.frederickymca.org, by calling our information line at 301-696-9622.
Closures
The YMCA is closed on designated holidays throughout the year, including New Years Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. In addition to closings, we will have early closings on other designated days throughout the year. The Y may also close due to unforeseen circumstances, such as, but not limited to, inclement weather, facility safety or community health concerns as mandated by authorities. No refunds, credits or make-up lessons will be given for such closings. Announcements about emergency closures will be made on our website and social media.
Since we are a family organization, and to ensure continued safety, we ask that YMCA members and guests consider the YMCA’s four core values (Caring, Honesty, Respect, and Responsibility) in their choice of attire by observing the guidelines* below:
- Shoes: Shoes must be worn at all times (Except for fun zone, pool, and yoga). Closed-toed shoes (no sandals or crocs) in the fitness center.
- Tops: You must wear a full shirt/tank in program areas at all times. (Chest, sports bra, and midriff should be covered). Shirts with inappropriate designs, logos, or offensive language are prohibited.
- Bottoms: Shorts should be mid-thigh in length.
The YMCA reserves the right to define inappropriate/ offensive attire.
Nationwide Membership enables you to visit any participating Y in the United States through membership at your home YMCA (your home location is the facility that enrolled you as a member and that collects your membership dues). Members from other Y’s with “Silver Sneakers” memberships are not eligible for nationwide membership benefits. With Nationwide Membership, members can visit any participating Y in the United States and Puerto Rico through membership at their home Y, at no additional cost. Nationwide Membership is an essential part of our cause to strengthen communities.
Downtown Y and Westside Program Center Only:
TransIT bus routes provide access to recreation, employment, school, medical and shopping centers in and around the City of Frederick and Frederick County. Ride the 60/FCC Connector route from Frederick Community College, Country Village Apartments, or the Frederick Senior Center to the YMCA. Seven Connector bus routes and Five Shuttle buses meet at the Transit Center (downtown MARC Train Station) where riders may transfer to other routes for access to the FSK Mall, Boscov’s, Westview, and Walmart. For more information, visit FrederickCountyMD.gov/TransIT or call 301-600-2065.
The YMCA of Frederick County encourages adults and organizations in the community to play a vital role in making Frederick County a safer place for children. When adults know how abuse happens, see the warning signs, and respond quickly to prevent abuse, they foster a culture of child abuse prevention. If you have serious concerns about any YMCA youth program participant or staff member, please contact your program director. You may also call our KNOW. SEE. RESPOND. Hotline at (855) 347-0751 or submit a report online. Visit Know. See. Respond. for more information.
The foundation of the YMCA is the mission to build strong kids, strong families and strong communities. The YMCA creates an atmosphere of a caring community and a place in which everyone is made to feel special and cared about. The standards of conduct have been put into place to ensure that everyone at the YMCA feels this way.
Members, program participants or guests who violate one of the standards listed below may have their membership privileges suspended or terminated.
- Fighting
- Vandalism or malicious destruction of YMCA or member property
- Theft
- Lending membership card to a person to gain access
- Under the influence of, possession of, or use or distribution of drugs or alcohol on YMCA property or at YMCA sponsored events or programs
- Use of profanity in the YMCA facility
- Disruptive behavior
- Verbal, threatening or physically or emotionally abusive behavior to others
- Disrespectful behavior to members, guests or staff
- Proper workout and/or swim attire must be worn at all times. All apparel (lack of apparel) should be appropriate for a family environment. Please refer to the dress code


