• Attempts should be made to separate and calm combatants, but do not put yourself at risk for injury.
• If the disagreement cannot be quieted, authorities should be called.
• Call the Director.
• If needed, administer First Aid as soon as possible.
• Gather information regarding the event from all parties and complete an Incident Report.

Rescue

• Make contact with
• If unresponsive, give two breaths in
• Continue breaths until victim reaches the closest

• ADULTS-1 BREATH EVERY 5 SECONDS
• CHILD/INFANT – 1 BREATH EVERY 3 SECONDS
• Exit

Follow Universal Precautions

• If unresponsive, give two breaths in
• Continue breaths until victim reaches the closest

• ADULTS-1 BREATH EVERY 5 SECONDS
• CHILD/INFANT – 1 BREATH EVERY 3 SECONDS
• Exit

Follow Universal Precautions

Emergency Care Assessment

• Reassess person on
• If no pulse, start
• If not breathing but has pulse, start rescue breathing using O2 equipment in trauma
• Use
• Use

Continue care until EMS has arrived to take over

 

DIRECTOR DESIGNATES STAFF TO MONITOR WEATHER IF SEVERE WEATHER IS THREATENING.

 

LIGHTNING STORM

1. Cease all outdoor
2. Stay away from open doors and
3. Discontinue use of electrical equipment and telephone
4. Unplug major electrical
5. Close indoor

TORNADO WATCH

1. Cease all outdoor
2. Monitor the weather for

 

TORNADO WARNING

Notify All Other YMCA Staff. Child care – take rosters.

1. Evacuate participants/staff to interior room or against inside walls without
2. Strongly encourage everyone to stay in the
3. Close all doors and
4. If possible, cover face and
5. Monitor weather for
6. Remain shielded until all is
7. Assess injuries and damage to building and report to the
8. Complete incident report.

Activate the fire alarm system (pull stations) if smoke or fire is observed. Fire Dept. comes automatically. If no fire alarm nearby, call 911 from cell phone or landline.

Evacuate the building.

• Advise and assist others to leave the
• The last person to leave an area should close the

Move to an area far away from the building. Assisting people with mobility disabilities:

1. Assist in finding the nearest/safe fire-rated DO NOT USE THE ELEVATOR.
2. Inform the police or fire responder of the person’s
3. If you must move the person up or down the stairs, be

Only trained staff should use fire extinguishers and only if the fire is small.

• Always use fire extinguishers in

Do not return to an evacuated building unless authorized by fire or emergency officials.

1.   Stay calm.

2. Obtain as much information as possible about the bomb and the

• Where is it located? Why?
• When will it go off?
• What does it look like?
• What kind of bomb is it?
• What will cause it to explode?

• Who is calling? (Write down information on caller ID).
• Write down the
• Write down the information exactly as it is
• Is the caller a female of male? Accent? Background noise?
• Do not hang up

 

 

 

3. Call (From landline preferred, or cell if faster.)
4. Notify the Leader on
5. Call
6. Clear and secure all program Escort members to exit and evacuate the building.
7. If you find a suspicious object or package, DO NOT TOUCH THE Inform police.
8. Do not reenter building until authorities instruct it is safe to do

UNRESPONSIVE INDIVIDUAL

• Call for Summon key staff.
• Call (From landline preferred, or cell if faster.)
• AED delivered to

CHECK PULSE

INDIVIDUAL UNRESPONSIVE AND NO PULSE

• Start CPR until AED
• Open AED and follow

SERIOUS INJURY

• Keep person Call 911. (From landline preferred, or cell if faster.)
• Get medical help
• Do not move
• If in seizure, remove items that are near the person that may cause further
• Avoid contact with bodily
• Always use universal

MINOR INJURY

• Treat using first first aid.

FIRST AID FOR CHEMICAL EXPOSURES

For chemical eye contact:

• Promptly flush eyes with water for a prolonged period (minimum 15 minutes); hold eyelids Eye flush stations located in pool filter areas OR use any sink.
• Do not put anything else into the eye except water unless instructed to do so by an emergency
• Seek medical
• Notify immediate

For chemical inhalation:

• Relocate individual to an area with fresh
• Seek medical
• Notify your immediate

For ingestion:

Refer to the Safety Data Sheet (SDS) for proper treatment for ingestion. Encourage the victim to drink only if indicated on the SDS. DO NOT force fluids on an unconscious individual. In addition:

• DO NOT induce vomiting except on the advice of a
• Seek medical
• Notify your immediate
• Contact Poison Control at 1-800-222-1222.

Proceed with the necessary spill containment and clean-up procedures after rendering first aid.

GAS LEAK

Designated Emergency Response number is 911.

• If you smell gas and suspect a gas leak, cease all
• DO NOT SWITCH ON LIGHTS OR ANY ELECTRICAL EQUIPMENT, including radios and walkie-talkies.
• Evacuate the building to the designated Assist any disabled members who cannot safely evacuate the building on their own. Alert emergency personnel of their location.
• During regular working hours, after exiting the building, immediately notify the State the location and the extent of involvement of the gas leak.
• DO NOT RETURN TO AN EVACUATED BUILDING unless authorized by the Emergency Response

BODILY FLUID CLEANUP: BLOOD, VOMIT, URINE, FECES

• ALWAYS use a spill kit to clean up bodily
• ALWAYS use gloves and a disposable CPR airway when
• ALWAYS dispose of waste/needles in proper
• ALWAYS wash
• REVIEW online training annually.

CHEMICAL SPILLS

1. Evacuate
2. Close
3. Call the
4. Refer to Safety Data Sheet for the chemical and follow
5. Clean up, contain and dispose of material in prescribed
6. Call trained individuals to clean up hazardous

MISSING PERSON

• Stay
• Quickly search the area to make sure person is really If a camper, check bathrooms and other groups.
• If missing child is in child care, bring all children to a central area and take roll to ensure child is not with another
• Form a detailed description of the missing
• Arrange for search to continue while you:
  • Notify the
  • Determine when and where person was last
  • Discover state of mind of Talk to friends to find out where he/she might have gone.
  • Contact parents, guardian or emergency contact person if the missing person is a
  • If the missing person is an adult, contact his/her emergency contact
  • Notify police or other appropriate authorities (lifeguards, park rangers).
  • Keep parent in a known location if

     Have all details ready for authorities including:

• Name, address, description of situation, last known whereabouts, registration form and description of

     Continue searching until person is found.

• Complete Incident report

REPORTING CHILD ABUSE

• Maryland law mandates that any person who knows, or has reasonable cause to suspect, that a child is abused, neglected or abandoned by a parent, legal custodian, caregiver, or other person responsible for the child’s welfare shall immediately report such knowledge or suspicion to the Maryland Child Protective Services (Frederick County, 301-600-4555)
• A professionally mandatory reporter of child abuse/neglect is required by Maryland law to provide his or her name to the Abuse Hotline Counselor when Examples of a “professionally mandated reporter” would include school teacher, school official, school professional staff, day care center worker or adult day care center staff.

To report abuse, call the local DSS (Frederick County, 301-600-4555)

All reports are confidential. These incidents should be handled professionally, confidentially and immediately.

• Please notify your supervisor and VP of Youth Development that you have made a
• Please keep your supervisor and VP of Youth Development informed of any information/communications you receive following your
• Refer all media inquiries to the Director of Marketing and Communications

REPORTING RED FLAG BEHAVIOR

Please notify your supervisor immediately of any “Red Flag” behavior you see regarding other staff or program participants. If you find that you are in violation of committing a “Red Flag” behavior you should self-report to your supervisor. Your supervisor will then contact the VP of Youth Development. “Red Flag” behaviors would include but are not limited to the following:

• Staff allowing children to sit on his/her lap
• Staff tickling children
• Staff giving participants gifts
• Staff who are in a one-to-one ratio with a child
• Staff who neglect or leave children unsupervised
• Staff who physically, verbally, sexually, or mentally abuse children
• Staff who touch participants in their bathing suit area
• Staff who contact participants using personal social media, such as Facebook, Twitter or texting
• Staff who use computers to access pornographic sites
• Staff who take pictures of campers on his/her personal devices
• Staff who meet program participants outside YMCA activities

SUSPICIOUS/UNAUTHORIZED PERSON

• Assess the situation for the intent of the suspicious/unauthorized person
• Approach only if the situation appears to be safe
• Be polite but
  • Never approach the person Always be with another staff member or within sight of another staff member.
  • Politely greet the person and introduce
  • Ask how you can help him/her, the purpose of the
  • Let the person know a program or activity is in progress or that they are on private Sometimes this will get the message across.
  • Invite them to check in at the Membership Inform them about the guest policy.
  • Escort the person to the Membership If they don’t want to go ask them politely to leave.
• If the situation does not appear safe, call

NEVER APPROACH AN “INTRUDER” IF THE SITUATION APPEARS UNSAFE.

• Notify management, as Provide them with the following information:
  • Number of unauthorized persons
  • Location of persons
  • Activity of person, what they are doing, where they are headed
  • Give a detailed description
• Account for all participants in a cool, non-threatening Keep participants together in a room or other locations. Close
• and lock all DO NOT leave participants alone or use them as messengers. NEVER TRY TO APPREHEND ANY SUSPICIOUS OR UNAUTHORIZED PERSON

SUPICION OF VIOLENCE

• Any information regarding suspected or planned acts of violence at the YMCA, schools or anywhere in the community should be reported to your supervisor
• Never promise to keep this type of information
• Always assume the information is
• Tell the person you will be discussing this information with your
• Try to get names of the perpetrator(s) and intended

IN THE EVENTS OF AN ACTUAL SITUATION OF VIOLENCE:

• Evacuate or take shelter as quickly and safely as
• If possible, call 911 to report the

DO NOT TRY TO BE A “HERO” BY ATTEMPTING TO SUBDUE THE PERPETRATOR(S) OR RETRIEVE THE WEAPON.

Executive Director or designee must act immediately by cooperating with local law enforcement agencies and notifying the Association Risk Manager

ARMED INTRUDER LOCKDOWN PROCEDURE

• If you are aware of incident/intruder, are not directly involved and can safely leave the building without being observed, do so and raise the Call 911. Do not confront the intruders.
• If you are aware of an intruder and cannot safely leave
  • If at Membership Desk, trigger silent alarm, or call 911 if it is safe to do so
  • Shelter in place in a small interior room with no or few windows
  • Secure all doors and windows if Turn off lights.
  • Keep children seated on the floor, out of sight and out of danger
• If you are the victim of/involved in an armed holdup intruder situation, your personal safety is the primary Do not try to be heroic. You should try to:
  • Avoid sudden If at membership desk, hit silent alarm but only if you are not in danger.
  • Move away if possible – try to keep some distance and/or a table or other piece of furniture between yourself and the intruder
  • Speak slowly and clearly
  • Control you fear by observing as much as possible about the In particular, note the person’s speech, mannerisms, clothing, scars or tattoos. Do not stare at the person as they may be under the influence of drugs or alcohol and act irrationally.
  • Obey the intruder’s Do only what you are told to do – nothing more, nothing less.
  • Leave as soon as possible
• Once the intruder has left call 911, try to observe vehicle type, color, tag number and direction in which it travels

when leaving. Record observations in writing as quickly as you can after the incident.

• Await instructions from Emergency Services
• After the all clear, account for all children and staff and administer any necessary first aid

Never argue with an intruder or try to subdue an intruder. Never volunteer information to the intruder or the media. Never stare at the intruder.

Never try to be heroic.

Never interfere with the premises after an intruder has left. (Don’t touch or move anything)

HOW TO RESPOND WHEN AN ACTIVE SHOOTER IS IN YOUR VICINITY

Quickly determine the most reasonable way to protect your own life. Customers and clients are likely to follow the lead of employees and managers during an active shooter situation.

1.    Evacuate

• Have an escape route and plan in mind
• Leave your belongings behind
• Keep your hands visible

2.     Hide Out

• Hide in an area out of the active shooter’s
• Block entry to your hiding place and lock the

3.     Take Action

• As a last resport and only when your life is in imminent danger
• Attempt to incapacitate the active shooter
• Act with physical aggression and throw items at the active shooter

CALL 911 WHEN IT IS SAFE TO DO SO.

• If at the Membership Desk, hit the silent alarm, only when safe to do so

HOW TO RESPOND WHEN LAW ENFORCEMENT ARRIVES ON THE SCENE:

• Remain calm, and follow officers’ instructions
• Immediately raise hands and spread fingers
• Keep hands visible at all times
• Avoid making quick movements toward officers such as attempting to hold on to them for safety
• Avoid pointing, screaming and/or yelling
• Do not stop to ask officers for help or direction when evacuating; just proceed in the direction from which officers are entering the

INFORMATION YOU SHOULD PROVIDE TO LAW ENFORCEMENT OR 911 OPERATOR:

• Location of the active shooter
• Number of shooters if more than one
• Physical description of shooter(s)
• Number and type of weapons held by the shooter(s)
• Number of potential victims at the location

RECOGNIZING SIGNS OF POTENTIAL WORKPLACE VIOLENCE

An active shooter may be a current or former employee. Alert your Human Resources department if you believe an employee exhibits potentially violent behavior. Indicators of potentially violent behavior may include one or more of the following:

• Increased use of alcohol and/or illegal drugs
• Unexplained increase in absenteeism and/or vague physical complaints
• Depression/Withdrawal
• Increased severe mood swings and noticeably unstable or emotional responses
• Increase in talks of problems at home
• Increase in unsolicited comments about violence, firearms and other dangerous weapons and violent crimes

COMMUNICATION PROCEDURES

1. In case of an emergency, respond to the Call 911 and/or appropriate emergency staff immediately.
2. Evacuate the area and ensure the personal safety of Do not offer information to spectators or strangers.
3. Notify the Director of Marketing and Communications, as well as your Director and VP, if not already
4. Do not speak to any Respond with the following statement: “Our spokesperson will be here momentarily. We are gathering information and will get back to you as quickly as we can.” Get their contact information and forward to the Director of Marketing immediately. Never say “No comment.”
5. Cooperate fully with
6. Know and record all essential facts and include date/time. All records and reports are considered internal Do not release internal documents to others.
7. The Director of Marketing will prepare a statement and circulate it to all internal audiences, including your  Make sure all staff has accurate information so questions can be answered quickly. Do not release names until you have communicated directly with the family, your Director, VP, and the CEO.
8. If the emergency requires hospitalization, contact parents or guardians to handle hospital admittance, if time
9. In the event of death, call police and then contact the Y staff (Director/VP/CEO).

Refer to the Communications Procedures card for phone numbers.

ALARM SOUNDS

Emergency Coordinators Responsibilities

    STAY CALM.

• Check and clear
• Assist people to pre-designated evacuation
• Close
• If trained, put out small fires with fire

Child Care Area

• Staff should immediately stop activity and line up children to
• Take roster or sign in/out
• Staff should direct children to leave in an orderly fashion to your pre-designated evacuation area
• Sign out children to parents with appropriate identification at this

Wellness Center

• Report to pre-designated evacuation area

Aquatic Area

• Swim instructors should take roster or sign in/out
• Staff should direct everyone to your pre-designated evacuation
• Sign out children to parents with appropriate identification at this

Administration / Front Desk

• Report to pre-designated evacuation area
• Front desk staff should take a list of staff phone

Outside Locations

• Report to pre-designated evacuation area
• Take roster or sign in/out book, if
• If children present, line them up and direct to leave in an orderly fashion to your pre-designated evacuation
• If applicable, sign out children to parents with appropriate identification at this