Frequently Asked Questions

Facility Questions

During Phase 1, the following areas will be open, beginning Friday, June 19 at 5pm:

Open as of 6am, Monday, June 22:

    • Racquetball courts with no more than 1 person playing. Reservation required. It is recommended you bring your own racquet.
    • Pools (lap swim and water walking) and locker rooms (only for those swimming).

As of Monday, June 29:

  • Child Watch will start Monday, June 29 in the game room at the Downtown Branch only.
  • Max. 10 children
  • Ages: 4 years – 8 years
  • Reservations required
  • Time limit: 60 minutes
  • Hours: M-Sat. – 8am-11:30am; M-F 4pm-7:30pm

Members are required to wear face masks when they are not actively exercising. especially in common areas.

  • Members and staff are required to have their temperature taken upon entry to the Y.  
  • Members with a temperature of 100.4 will not be allowed to enter for 72 hours.
  • Members and staff are required to have their temperature taken upon entry to the Y.  This will happen at a Safety Station located outside of the Y.
  • Members with a temperature of 100.4 will not be allowed to enter for 72 hours.
  • Member temperatures are confidential and not kept on file by the YMCA. 

Yes. Following guidelines from the Governor, we will have reduced capacity at each center. At times of full capacity, you will be asked to wait in a designated area until space is available.

Signs will be posted throughout the center regarding physical distancing. Floor markers will also be used throughout the center. Stay at least six feet away from others when possible. Staff will be counting members in one area and will ask groups to separate if necessary. We have also moved equipment to allow proper space while working out.

No. During Phase 1, only active members will be able to access the Y. Due to the Governor’s guidelines, we are operating on reduced capacity. Guests will be able to join in Phase 3.


  • Members are being asked to use the supplied disinfectant before and after they use the exercise equipment. 

The Y:

  • Staff will be cleaning high touch surface areas every 30 minutes. 
  • Increased the number of hand sanitizer stations throughout all our branches.
  • Any manual Hand sanitizer stations use BioCote® antimicrobial protection technology at the time of manufacture into the plastic buttons. The button is the primary contact point for people using these dispensers and BioCote® technology provides life-long antimicrobial protection to inhibit the growth of a broad spectrum of bacteria and molds that could potentially cause illness.
  • Increased routine environmental cleaning including using an innovative electrostatic sprayer with Total 360® Disinfectant Cleaner to deliver superior coverage, approved for virus similar to covid-19.
  • Wipes provided in the fitness center are  Performance Gym Wipes which will kill 99.9% of germs and bacteria in 15 seconds. (These wipes are bleach-free, benzyl-alcohol-free, citrus-free and phenal-free)
  • We have increased the rating of our HVAC filters in many areas to increase filtering capacity
  • We have transitioned many of our faucets and paper towel dispensers to hands-free for ease of use and increased cleanliness

Yes. To ensure all members are able to enjoy the facility, we will be limiting individual cardio equipment usage to 30 minutes and wellness floor usage to 90 minutes.

The large pool will be open Monday, June 22 for lap swimming and water walking. Capacity limit is two people per lane. All lanes must be reserved.

Locker rooms will be open and available ONLY to those swimming. 

No. Fun Zone will not be available as you are familiar with.

As of Monday, June 29, we will provide Child Watch in the game room at the Downtown Branch only.

  • Max. 10 children
  • Ages: 4 years – 8 years
  • Reservations required
  • Time limit: 60 minutes
  • Hours: M-Sat. – 8am-11:30am; M-F 4pm-7:30pm

We ask that you only bring a mask, workout towel, and a filled bottle of water. Water fountains will not be available. We will not be able to store belongings at the Welcome Desk and our locker rooms will be closed

Membership Questions

We are doing everything possible to keep our Ys safe and clean, but only you can make the decision that is right for you.  We are cleaning high contact surfaces every 30 minutes, asking members to wipe down equipment before and after each use, staff are required to wear face masks, we are asking members also following this guideline whenever possible, hand sanitizer stations are available throughout the Y.

There are a few ways you can request to reactivate your membership. 

  • Email and request the hold be released
  • You can call us at 301-663-5131  M-F from 7 a.m. – 6 p.m. to request to reactive your membership

Credits are stored on your Y account electronically for one calendar year from date of issue. You may apply credits when registering for Y programs and services online.  You may also redeem a credit when registering for programs or request it to be applied to a future membership dues draft with our membership team. 

  1. You may continue your membership as normal and be a Sustaining Member to support the ongoing work of the Y on our community. 
  2. You may request a one-time 30-day hold to your membership by emailing
  3. You may request to cancel your membership by emailing

The YMCA wants to ensure that everyone has the opportunity to participate in our programs and enjoy the facilities and services. Financial assistance is available for memberships, child care, and summer camp programs for individuals and families with financial need.  Download the one-page Financial Assistance application one at the Y’s front desk or download it at

Programming Questions

Camps will begin the week of June 22 as planned. Visit our summer camp website for more information.

In order to provide the best programming possible under our current conditions, children in our care will be placed in small group cohorts.  The children will remain in their cohort with up to 9 other children (once camps are able to open, group size might increase to 14) and will distance themselves from the other cohorts.  Our childcare cohorts will be very similar to a “family group” that we experienced during the stay at home orders.  The children in each cohort will be able to interact with one another in closer proximity than the 6 ft. guidelines and will be placed in cohorts based on their ages.  The individual group cohorts will do everything together throughout the day,  share sports equipment and supplies, and sit in the same areas for lunch and snacks.  Members, Staff, supplies, or equipment from one cohort will not be mixed or shared with other cohorts, unless disinfected to minimize exposure while still offering quality programming.

Some youth activities have begun particularly the ones outside such as soccer.

Other youth programming activities may start the week of July 6.

As of now, swim lessons will not be added until the social distancing restriction is lifted. 

Yes, but it is being held virtually or outdoors in Phase 1.

Group Exercise classes will start in Phase 2, with a reduced capacity and physical distance limitations.

We are offering outdoor Group Exercise Classes and Small Group Training along with virtual workouts on our Facebook channels.

OUR MISSION: To Put Judeo-Christian principles into practice through programs that build healthy spirit, mind, and body for all.