Managing Class Reservations on the Web

How do I book a group exercise class reservation on the web?

• Navigate to Schedules on our website
• Filter through location, category and dates as needed
• Scroll to browse classes (listed in chronological order)
• If a class requires a reservation, a Sign-Up link will appear next to the Calendar icon
• Click on Sign Up under the class name you would like to reserve a spot in
• If you are not logged in, you will be prompted to enter your login info
• If this is your first time booking a class reservation, click on the Create a Login tab to register
• After logging in, you can click on the Reserve a Spot button

• Optional: Click on the Add to Calendar icon to add the class to your default personal calendar after completing your reservation. The default alert is set to 30 minutes prior to class time (alert settings can be adjusted within your personal calendar if needed). We also suggest if you cancel a class reservation, you remember to delete it from your calendar to avoid any confusion.

I keep getting an error message because of cookies!

Cookies were enabled on the reservation software because of recent security updates to Safari and Chrome web browsers. Read below for instructions on how to allow cookies for this webpage on Safari or Chrome.

You can bypass this issue by using the YMCA of Frederick County Mobile app to book reservations instead.

USING SAFARI WEB BROWSER?
To be able to reserve spots if you are using Safari as your browser on a MacBook or iPad:

1. Go into Safari and click “Settings”
2. Scroll down to “Safari”
3. Under “Privacy and Security”, make sure that “Prevent Cross-Site Tracking” is turned OFF
4. You can choose to turn OFF “Block All Cookies” or
5. Visit our Group Ex Pro Schedule directly to sign up for classes.

USING CHROME WEB BROWSER?
To be able to reserve spots if you are using Chrome as your browser:

1. Locate and navigate to the browser settings.
2. Under “Privacy and security” click “Cookies and other site data”
3. You can choose to allow all cookies by clicking the icon next to “Allow all cookies” or
4. Visit our Group Ex Pro Schedule directly to sign up for classes.

Once you have allowed cookies, the error message should no longer appear and you can then reserve their spot. If it appears the next time you visit the webpage, please use our Group Ex Pro Schedule page to sign up for classes.

If you continue to have trouble using the website to book class reservations, we suggest using the  YMCA of Frederick County Mobile app to book reservations instead.

How do I confirm my class reservation on the web?

Since you receive confirmation emails for each class, you can search within your email box for GroupExPRO.com or Class Reservation to view the complete list or you can confirm each class in the app based on whether a cancelation button is present.

• Navigate to Schedules on our website
• Filter through location, category and dates as needed
• Scroll to browse classes (listed in chronological order)
• Click on Sign Up under the class name you would like to confirm your spot in
• If you are not logged in, you will be prompted to enter your login info
• If you have registered for a class, it will say: “You have reserved a spot in the class. You are currently signed up to attend this class.” A Cancel Reservation button will appear in place of the Reserve a Spot button.

How do I cancel my class reservation on the web?

• Navigate to Schedules on our website
• Filter through location, category and dates as needed
• Scroll to browse classes (listed in chronological order)
• Click on Sign Up for the class name you reserved a spot in
• If you are not logged in, you will be prompted to enter your login info
• If you have registered for a class, it will say: “You have reserved a spot in the class. You are currently signed up to attend this class.” A Cancel Reservation button will appear in place of the Reserve a Spot button.
• Click on Cancel Reservation
• Click OK

• If you added a reminder for this class in your personal calendar, remember to delete that also to avoid confusion